Terms & Conditions

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Terms & Conditions

By placing an order with Andrea Robson you warrant that:
1. You are legally capable of entering into binding contracts
2. You are at least 18 years old.
PRICE AND PAYMENT – Coaching Services
A. Deposit for  Coaching services must be by bank transfer and received as cleared funds by the date stated on the invoice, prior to the commencement of tuition / Coaching services
B. Andrea Robson is not liable for any exchange or transfer fee
C. Payment terms for contracted  Coaching services must be cash or bank transfer and received in cleared funds with 50% up front including the deposit)prior to the commencement of the contracted period, and then the balance paid according to the dates set down on the invoice.

PRICE AND PAYMENT – Tuition Services – Visiting Families to Spain
A. Deposit for  tuition services must be by bank transfer and received as cleared funds by the date stated on the invoice, prior to the commencement of tuition  services
B. Andrea Robson is not liable for any exchange or transfer fee
C. Payment terms for contracted  tuition services must be paid through cash or  bank transfer and received in cleared funds with 20% deposit up front, prior to the commencement of the contracted period, and then the balance paid according to the dates set down on the invoice.

REFUND POLICY
All deposits are non-refundable. All service fees for contracted services are non refundable.
TIMINGS AND CANCELLATION
A. Tuition / Coaching sessions are for the agreed time period, despite lateness
B. Tuition will continue until a mutually agreed termination date, with no less than a 2 week notice period for termination of the tuition service. Fees will not be refunded should this notice period not be given.
C. Tuition / Coaching sessions cancelled after 9am the day before (preceding) the session is scheduled to take place will be charged to the client – this is appropriate notice
D. If for any reason I am unable to make the session, I will inform you as far in advance as possible and the session will be rescheduled or refunded, via the same payment method used to pay for the monthly sessions
E. Please inform me of any scheduled holidays at least a week in advance so I can make alternative arrangements – I fully appreciate this is not always possible in some situations
F. I will reschedule sessions when appropriate notice is given

EVENTS OUTSIDE MY CONTROL
I am not be liable or responsible for any failure to perform, or delay in performance of any of my obligations under a Contract that is caused by events outside my reasonable control (Force Majeure Event).
DATA PROTECTION
You agree that I may use your personal data for marketing information from time to time regarding new opportunities and services. If you do not wish to receive such information, please contact me at andrea@inspiredlearning.es. Your personal data will never be shared with a Third Party without your consent.

TERMINATION
I reserve the right to terminate the contract immediately without liability if:
A. In the case of a Coaching Contract, the reasons fall within any standard set down by the ICF Code of Ethics: http://coachfederation.org/about/ethics.aspx?ItemNumber=850
B. In my opinion, you cause disruption or take any action which brings me into disrepute or adversely affects my goodwill or reputation.

MY RIGHT TO VARY THESE TERMS AND CONDITIONS
A. I have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting my business, changes in payment methods, changes in relevant laws and regulatory requirements
B. You will be subject to the terms and conditions in force at the time you contract my services, unless I notify you of the change to these terms and conditions before I send you the Confirmation (in which case I have the right to assume that you have accepted the change to the terms and conditions, unless you notify me to the contrary within seven working days of receipt by you of the Confirmation).